Lexinara · Legal & Support
Support
For questions about the app, technical problems or feedback, contact support at:
Contact
Privacy when contacting support
The app does not transmit learning-progress or diagnostic data when this page or an email client is opened. Only information that you add to your email is transmitted. To help describe a problem, you may voluntarily provide the app version, Android version and device model, the affected area or lesson, and the steps that reproduce the problem. Do not send passwords, payment information or other sensitive information. Information about the processing of support emails is available in the Privacy Policy.
Purchases and refunds
The one-time purchase that unlocks full access is processed through Google Play. Refunds are handled exclusively through Google Play under Google’s refund policy — Lormalibu Labs cannot issue refunds itself. If a purchase you already made is not showing as unlocked in the app, try "Restore purchase" in the full-access area first.
